1. Introduction
Welcome to Derfan. We value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and outlines the types of information we collect, how we use and share it, and the measures we take to safeguard your data.

We reserve the right to change this Policy at any given time. If you want to ensure you are up to date with the latest changes, we advise you to visit this page frequently.

This Policy applies to Derfan, and it governs any and all data collection and usage by us. Through the use of www.derfan.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Derfan does not control, nor individuals not employed or managed by us.

2. Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. We may collect the following types of information, such as:

Personal Information: Voluntarily provided information, which may include your name, email address, phone number, postal address, and other identifiers.

Usage Information: Information about your interactions with our services, including IP address, browser type, and device information which will assist us in providing and maintaining superior quality service.

Payment Information: Credit card details and billing information for transactions may be used when you purchase products and/or services and to deliver the requested services.

3. How We Use Your Information
We use your information to:

• To better understand your needs and provide you with the services you have requested;
• To fulfil our legitimate interest in improving our services and products;
• Process transactions and send order confirmations and invoices;
• Communicate with you about your account, services, and promotional offers containing information we think you may like when we have your consent to do so;
• Personalise your experience and provide content and recommendations based on your preferences;
• Conduct research and analysis to enhance our services.

4. Sharing Your Information
Derfan does not now, nor will it in the future, sell, rent or lease any of its customer lists and or names to any third parties. However, we may share your information with:

Service Providers: Third-party vendors who assist us in operating our services, such as payment processors and IT support.

Legal Requirements: Authorities if required by law or to protect our rights and safety.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorised access, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Rights
You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict our use of your information.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyse usage, and provide personalised content. You can control cookies through your browser settings.

8. Children’s Privacy
Derfan’s website services are not directed to and/or intended for children under the age of thirteen (13). We do not knowingly collect personal information from children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database.

9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on our website. In addition, your continued use of our website and/or services after the changes take effect constitutes acceptance of the revised policy.

10. Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you do not agree with our terms and conditions, then you should refrain from further use of our sites.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Derfan
Lot 48, Jalan Industri 2/1,
Rawang Integrated Industrial Park,
48000 Rawang, Selangor Darul Ehsan, Malaysia.
enquiry@unitedms.com.my
+603 6091 4146